Cloud Support Engineer (16 Weeks)

Cloud Support Engineer Bootcamp - WIOA Approved Funding

The Sure Training to Help Starting a Job in Tech!

What is Cloud Support Engineer?

The Cloud Support Engineer Training prepares students to support both systems and applications in the cloud. The course provides a strong understanding of technologies involved in building IT and cloud infrastructure. This is usually an entry level role in IT. You will have all the fundamentl knowledge required to support both systems and applications in the cloud. The course uses AWS but with the skills obtained, you can work with any cloud platform including Azure and GCP. For most jobs, you can even work remotely.


Why AWS Cloud Support Engineer Bootcamp?

As corporations migrate their applications to the cloud, one thing is certain -- users need suport. Also, with the proliferation of Software as a Service (SaaS) platform, the users need help in using the applications. These days, companies of all sizes use SaaS applications (SalesForce, Uber, Zoom, Heroku, Slack, etc) and hence always need support engineers to help their customers with using the SaaS software. This training aims to bring you up to speed, irrespective of your IT backgound, to a point where you can secure your first IT role or get promoted on your current job. The training is mostly hands on and project based. A world of opportunities awaits the student after graduation from this course. Graduates of this course will be able to take job roles such as:

  • AWS Cloud Engineer
  • Cloud Support Engineer
  • IT Support Specialist
  • Technical Support Specialist
  • Help Desk Support
  • Technical Support Engineer
  • IT Support Analyst
  • Technical Support Representative

Training Objectives

The objectives of this course are as follows:

  • Learn the founadamentals of IT suport
  • Understand the concepts of Systems administration and the ability to use Linux operating systems (LPI Linux Essentials)
    • Understand how to use Databases (MySQL/MariaDB)
    • Understand the fundamentals of computer networking
    • Understand the fundamentals of computer Storage
  • Ability to write automation scripts using Bash
  • Ability to write automation scripts using Python
  • Understand how computer networking works
  • Ability to use SQL to manipulate an RDMS database like MySQL
  • Ability to troubleshoot IT infrastructures
  • Ability to secure IT infrastructure (hardware and software)


Curriculum Overview

This course teaches Cloud Support from the ground up. This is a zero to expert training to prepare students for entry-level cloud positions. Students learn through lectures where the concepts are discussed, real-world hands-on labs, coursework and projects. The course curriculum is planned around modules to cover major job roles:

  • Computer Appreciation
  • Cloud Essentials (AWS Cloud Practitioner)
  • OS (Linux & Windows) and Systems Administration Essentials
  • Computer Networking Essentials
  • Storage Storage Essentials
  • IT support fundamentals (Systems and Application Support)
  • IT Automation with Python/Bash scripts
  • IT Security
  • IT Troubleshooting (Systems and Application Troubleshooting)
  • Job preparation

Training Requirement

No Previous Experience Required

This course teaches Cloud Support, Linux, Python/Bash Scripting, Network essentials, Storage Essentials, Troubleshooting. These set of skills will help get you an entry level job as a Cloud Engineer or Cloud support engineer with no prior knowledge of Cloud/IT.

If you have previous IT experience, you can use this training to change jobs to better-paid cloud related jobs and in that case, your IT background will count and you don’t have to go for entry level jobs.


Getting started

  • Complete the application form on this link: www.cloudtechnologyexperts.com/application/
  • Once application is received, an admission agent will contact you to discuss your application
  • You may be required to attend an interview to access your skills and if required, to take an assessment test
  • If you are a good fit for the training, you will be sent an admission letter
  • You will choose your method of payment and make a deposit and/or make full payment
  • Get started with training at the stipulated date


Payment Methods

Ways to pay

  • WIOA Program: if you are out of job and looking to retrain, you may be qualified for funding from the WIOA program. The school will provide you the details that you need.
  • https://leif.org/

    The school has partnered with Leif to provide students with Income Sharing Agreement (ISA). With this scheme, once approved, you can study without paying anything until you get your first job. Once you get your first job, you will then be required to pay a percentage of your salary until the school fees are fully paid

  • https://meritize.com/

    The school has partnered with Meritize to provide student loans. With this scheme, once approved, you can study without paying anything until you get your first job. Once you get your first job, you will then be required to continue to make monthly contributions towards the loan.

  • Pay upfront - you can agree to make full/partial payments upfront. For partial payment you make a deposit and then agree on a partial payment plan until you fully complete the payments. Payments must be completed as agreed.
  • School scholarships – You may qualify for a scholarship from the school, but this is quite limited. This is for individuals with unique backgrounds who may not be able to do any of the above methods.


Zero-to-Hero Program: We Train and Mentor you to land your first Tech role